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Helicopter Experience Feedback Report ( * = Required field )


Date of Flight* :
Name* :
Email :

The Vehicle Transfer

Was the Vehicle Transfer satisfactory?*
Did the driver practice sound driving skills?*
Were you greeted by the staff member upon entry at the vehicle?*

The Check-In

On arrival at the flight centre, were you greeted in a friendly manner?*
Was a passenger ticket/disclaimer issued by the check-in staff ?*
Was your route/flight path clearly visible and advised by the staff to familiarize yourself with?*
At this point did you feel the activity operator offered sufficient advice on the flight?*

The Flight

Did the pilot introduce himself to you?*
Were you greeted in a warm and friendly manner?*
Did the pilot advise you on safety instruction cards in the helicopter?*
Were all instructions clear and audible?*
Were you advised of what you could expect to transpire during the experience?*
Were you advised of focal points to look out for once over the falls, park etc?*
Did you feel that the helicopter was well handled by the pilot*

Overall Experience

Were the staff polite and friendly in their dealings with you?*
Were general questions answered to your satisfaction?*
Did the staff ensure you were made to feel as “comfortable” as possible for your flight?*
Would you consider the experience value for money?*
Would you recommend us?*
Is there any way you feel that we could improve upon our services?*
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