United Air Charter

Helicopter Experience Feedback Report ( * = Required field )

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Date of Flight* :
Name* :
Email :
The Vehicle Transfer
Was the Vehicle Transfer satisfactory?*	Yes No
Did the driver practice sound driving skills?*	Yes No
Were you greeted by the staff member upon entry at the vehicle?*	Yes No
The Check-In
On arrival at the flight centre, were you greeted in a friendly manner?*	Yes No
Was a passenger ticket/disclaimer issued by the check-in staff ?*	Yes No
Was your route/flight path clearly visible and advised by the staff to familiarize yourself with?*	Yes No
At this point did you feel the activity operator offered sufficient advice on the flight?*	Yes No
The Flight
Did the pilot introduce himself to you?*	Yes No
Were you greeted in a warm and friendly manner?*	Yes No
Did the pilot advise you on safety instruction cards in the helicopter?*	Yes No
Were all instructions clear and audible?*	Yes No
Were you advised of what you could expect to transpire during the experience?*	Yes No
Were you advised of focal points to look out for once over the falls, park etc?*	Yes No
Did you feel that the helicopter was well handled by the pilot*	Yes No
Overall Experience
Were the staff polite and friendly in their dealings with you?*	Yes No
Were general questions answered to your satisfaction?*	Yes No
Did the staff ensure you were made to feel as “comfortable” as possible for your flight?*	Yes No
Would you consider the experience value for money?*	Yes No
Would you recommend us?*	Yes No
Is there any way you feel that we could improve upon our services?*	Yes No
Comments
Verify Code* :